Legal notice

Legal Seller Information

  • Seller Name: MACH 33
  • Responsible Representative: Toshifumi Sato
  • Address: Dai-go Tanaka-so Ri, 4-4-51 Iguchi, Mitaka City, Tokyo 181-0011, Japan
  • Phone Number: +81-80-5361-0033
  • Email: ty.mach33@gmail.com

 

Product Pricing

  • Sales Price:
    Prices are listed on each product page, inclusive of tax.
  • Additional Charges:
    Consumption tax, shipping fees (vary by product and region), and payment processing fees (vary by payment method).

 

Payment Methods and Timing

We accept credit cards, Shop Pay, Apple Pay, Google Pay, and other options.
Payment is processed when the order is confirmed.

 

Delivery Timeline

Upon receiving your order, production begins via Printful.
Items will be shipped within 5–10 business days. Delivery times may vary depending on logistics.

 

Returns, Defects, and Cancellations

All items are made to order. Therefore, we do not accept cancellations, exchanges, or returns due to customer preferences.

If the product is damaged, defective, or incorrect due to our error, please contact us within 4 weeks of delivery.
We will provide a refund or replacement in accordance with the policies of Printful .

Returns must be sent to the warehouse address provided by Printful .
Products returned to our shop address cannot be accepted.